PRIVACY POLICY
At ToothWorks Dental Clinic in Mahim (“ToothWorks”, “we”, “our”, “us”), Your privacy is highly valued. This informational page is designed to inform you of the types of information collected by when you visit our website www.toothworksindia.com, or when you contact us for assistance relating to dental treatment.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
when you book an appointment, complete a contact form or receive dental services at our clinic:
A. Personal Information
When you book an appointment, fill out a contact form, or visit our clinic, we may collect:
- Full name, age, and gender
- Contact details (phone number, email address, mailing address)
- Medical and dental history, health conditions, and medications
- Payment information for online purchases or payment in person at our office
B. Website & Technical Information
When you visit our website, we may automatically collect:
- IP Address, type of Web Browser used, type of device used (e.g. Desktop, Laptop or Mobile Device) and Operating System of device used
- Time spent on website and which pages of the website visited and links clicked in the website; obtained through analytical tools such as Google Analytics
- Cookies and similar technologies of web browsers (as described below)
2. How We Use Your Information
The information we collect is used to:
- Schedule and manage appointments
- Provide personalized dental treatment and follow-up care
- Send appointment reminders, updates, and relevant communication
- Process payments and maintain billing records associated with patients.
- Improve our website, services, and patient experience
- Comply with legal or regulatory obligations
We do not sell, rent or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance browsing experience
- Analyze site traffic and usage patterns
- Remember your preferences for future visits
4. Data Security
To protect your information from being accessed, altered, disclosed, or destroyed by an unauthorized party, we take appropriate administrative, technical, and physical measures.
While we make every effort to safeguard your personal information through commercially reasonable means, we cannot ensure that any system is completely secure and therefore cannot ensure the security of your personal information.
5. Sharing of Information
We will share your information in the following situations:
- For treatment purposes with any medical professional(s) involved in your treatment.
- With third-party service providers (such as labs, payment gateways, or IT support) who assist us in operating our business, all of whom are bound by confidentiality agreements
- As required by law or to comply with any legal and/or regulatory requirements.
6. Data Retention
We keep your health information and personal data only as long as we need it to provide you with treatment, meet legal requirements, or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access your personal data, update it or correct it
- Withdraw consent for certain processing (where applicable)
- Request deletion of your personal data, subject to legal and medical record-keeping requirements
- To exercise these rights please contact us as directed.
8. Links to Other Websites
Our site might have links to other companies‘ sites. We are not liable for other companies‘ privacy practices, and you should read third party companies‘ privacy policies before giving any of your own personal details.
9. Updates to This Policy
We may change our Privacy Policy from time to time. The most recent version is always available on our website with the effective date disclosed at the beginning of the document.
10. Contact Us
ToothWorks Dental Clinic
EMAIL : toothworksindia@gmail.com