PRIVACY POLICY
At ToothWorks Dental Clinic (“ToothWorks”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website www.toothworksindia.com, contact us, or receive dental care at our clinic.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you book an appointment, fill out a contact form, or visit our clinic, we may collect:
- Full name, age, and gender
- Contact details (phone number, email address, mailing address)
- Medical and dental history, health conditions, and medications
- Payment details (if applicable for online or in-clinic transactions)
B. Website & Technical Information
When you visit our website, we may automatically collect:
- IP address, browser type, device information, and operating system
- Pages visited, time spent, and referring websites (via analytics tools like Google Analytics)
- Cookies and similar technologies (see below)
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide personalized dental treatment and follow-up care
- Send appointment reminders, updates, and relevant communication
- Process payments and maintain billing records
- Improve our website, services, and patient experience
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance browsing experience
- Analyze site traffic and usage patterns
- Remember your preferences for future visits
You can modify your browser settings to disable cookies, but some features of the site may not function properly as a result.
4. Data Security
We take appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your personal data, no system is completely secure, and we cannot guarantee absolute security.
5. Sharing of Information
We may share your information only in the following situations:
- With healthcare professionals involved in your treatment
- With third-party service providers (such as labs, payment gateways, or IT support) who assist us in operating our business, all of whom are bound by confidentiality agreements
- When required by law or to comply with legal or regulatory processes
We do not disclose your information to third parties for marketing or advertising purposes.
6. Data Retention
Your personal data and medical records are retained only as long as necessary for providing treatment, complying with legal obligations, or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Withdraw consent for certain types of processing (where applicable)
- Request deletion of your personal data, subject to legal and medical record-keeping requirements
- To exercise these rights, contact us using the details below.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated at the top.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please get in touch with us at:
ToothWorks Dental Clinic
EMAIL : toothworksindia@gmail.com